Recruitment

To hire professionals and develop the specific training as per your requirement to lead them in the right direction and can offer world-class service to your guests. The following areas would be emphasized:

• Provide trained staff.
• Full training in products, treatments and operating systems.
• Focus on guest orientation training.
• Deep knowledge and training related to all the treatments.
• Advice on conflict and complaint resolution.
• How to get all staff to take ownership of cost saving.
• Building teamwork mentality across all Spa therapists.
• Creating working templates for inventory cost of goods etc.
• Address techniques to boost sale.
• Our staff to be made guest loyalty drivers, building the right relationship.