Creation of Concept and Culture of Spa
Creation of concept is the first step of making your vision a reality. This concept will set the framework of your brand, image and unique signature treatments. This phase of development would includes:
- Creating a distinctive concept or central theme.
- Determining the type of services available by classification.
- Creating the customized packages of service to hotel guests.
- Integrating the Spa in to the community by promoting Spa membership, guest loyalty programs and strategic business alliances which support the cross referral of clientele.
- Developing the profitable retail environment and culture to include the recommendation of products as a part of service.
- Integrating health and wellness programs for the guests.